Terms and Conditions
Welcome to mookambikahotels.com, operated by Mookambika Hotels & Resorts / Adiga Hospitality, Kollur, Karnataka. By accessing our website, reserving room accommodations, or using our hospitality facilities, you agree to be bound by the following Terms and Conditions.
1. Reservation & Booking Terms:
- All online reservations made through this portal are subject to room availability and booking voucher confirmation.
- Guests must ensure that all booking details, contact information, check-in/out dates, and number of guests are accurately entered during reservation.
- A digital booking voucher with your Reference Number will be issued upon successful transaction. Please present this voucher and valid ID upon arrival.
2. Tariffs, Taxes & Festival Rates:
- All room rates are published in Indian Rupees (INR) and are inclusive of standard amenities as outlined in the room description.
- Applicable Goods and Services Tax (GST) is charged as mandated by government regulations.
- During major temple festivals (Navaratri, annual Rathotsava, and religious holidays), revised seasonal festival tariffs and advance booking requirements may apply.
3. Guest Conduct & Property Care:
- Guests are expected to treat the hotel premises, equipment, electrical appliances, and furnishings with care.
- Any intentional property damage, breakage, or loss of hotel assets caused during the stay will be charged directly to the guest's folio prior to checkout.
- Management reserves the right to deny admission or request departure of any guest whose conduct violates hotel rules or disturbs peace.
4. Safety, Valuables & Luggage:
- While 24/7 CCTV surveillance and security are maintained throughout common areas, guests are strongly advised to secure their own cash, jewelry, and personal belongings.
- The hotel management cannot be held liable for loss or damage to unattended personal valuables.
5. Force Majeure & Limitation of Liability:
- The hotel is not liable for failures or delays in service delivery resulting from events beyond reasonable control, including natural disasters, torrential rains, power grid outages, strikes, temple route closures, or state emergency regulations.
6. Governing Law & Dispute Jurisdiction:
- These Terms and Conditions are governed by and construed in accordance with the laws of India. Any legal disputes or claims shall be subject to the exclusive jurisdiction of the competent courts in Kundapura / Udupi District, Karnataka, India.